About the Trust

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‘As part of my treatment I explored my role as a parent. I was taught how to communicate with my daughter and understand her feelings towards my addiction’.
‘I can’t remember the last time I felt safe – the Nelson Trust has helped me to find myself’.

Compliance and Policies

As a registered Care Home and treatment facility, the Nelson Trust complies with the Commission for Social Care Inspection standards.  Our policies and procedures are audited by CQC twice a year. The Trust also complies with both Supporting People and Gloucestershire Drug and Alcohol Action Team service standards, and we are working towards DANOS (Drug and Alcohol National Occupational Standards) compliance for all staff training.

The Education, Training and Employment programme is accredited through The Guidance Accreditation Board and has already achieved MATRIX accreditation.

Policies and Standards


The Nelson Trust operates and complies with industry-standard and legislative directives in the following areas, amongst others:

  • Client medication
  • Confidentiality
  • Complaints
  • Protection from abuse
  • Staff recruitment
  • Staff induction
  • Staff code of ethics
  • Equal opportunities and anti-discrimination
  • Grievance and disciplinary procedure
  • Health and Safety policy
  • Client cash handling